Contact
Everything reaches one inbox.
Questions about a price, a store, the crawler, your data, or working with us — all of it goes to the same address. There is no ticket queue and no phone line.
Faster routes
- A price, size, or stock state is wrong
- Use the correction control on the product page. It sends the listing with the report, so we can check the store against the exact record you were looking at.
- A store or product is missing
- Tell us what we’re missing. You get an answer straight away, and it is the only way the index learns what it doesn’t hold.
- You want your data removed
- Email the address above and say so. The privacy policy covers what we store and for how long.
- You run a store and want us to stop reading it
- A
robots.txtrule is enough and takes effect on the next crawl — no email required. How the Dewbirdy bot works.